Get Books (SMC-Private) Limited 

The policy guidelines cover the return and exchange of physical books purchased and borrowed from Get Books (SMC-Private) Limited, both online and in-store. Books not purchased from Get Books Company can be  “traded in” under company’s “sell your books” programme and valued differeent than books purchased from Get Books Company. Book Condition Policy given below applies to all physical books handeld by Get Books (SMC-Private) Limited. 

Satisfaction Return Guarantee  

At Get Books (SMC-Private) Limited, we are dedicated to providing premium products and high-end services to our customers. If our product quality or services do not meet your expectations, you may return all books without any conditions. You will receive either a full refund or credit. However it is expected that customers provide prior feedback regarding any deficiencies in the quality of our products or services. We will address such exception individually.  

General Policy  

All books can be returned or exchanged under clear and straightforward conditions. We believe that no book should be limited to a single reader or ownership; this principle underpins our entire operation. This commitment aligns us with the Circular Economy, ensuring that no book is ever sent to landfill. 

In line with modern bookstore standards, we provide easy return and exchange options for all valued customers. We recognize that there may be various reasons for returning a recently purchased book from Get Books or any other store; therefore, this policy aims to offer flexibility and convenience.  

Assesment and Valuation  

Each of your books will be thoroughly checked by our quality control team of Merchandizing Department once they reach back at our warehouse. The books will be re categorised where applicable in the light of book condition policy. 

Depreciation Cost on down Categorization 

The return and exchange of books are strictly contingent upon the condition of the books, regardless of the time of return. The depreciation policy applies to all physical books less rare and collectables or items marked “can not be returned”